Frequently Asked Questions
Everything you need to know about shopping with Boston Proper.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise within 30 days of the original ship date. Items must have all tags attached and be in their original packaging.
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also view your order status by logging into your account on our website.
What shipping methods do you offer?
We offer Standard, Expedited, and Next Day delivery options. Shipping costs and delivery timelines are calculated at checkout based on your location and selected service.
How do I determine my size?
Each product page features a detailed 'Size Guide' to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may cancel an order within 30 minutes of placement; after that, we are unable to make changes, but you may return the items once received.
Do you offer international shipping?
Yes, we currently ship to several international destinations. Please select your country at checkout to view available shipping rates and estimated delivery times.